Privacy Notice

Last updated October 6, 2026

This notice explains what personal information Conrad Roofing Services collects through conradroofingservices.ph, why we collect it, who we share it with, and what you can ask us to do about it. We are the company responsible for that information.

Who to contact

Conrad Roofing Services · conradroofingservices.ph · admin@conradroofingservices.ph
Write to us at that address for anything on this page, including a request to see, correct or delete your information.

What we collect when you book a call

The booking form asks for what we need to call you back and arrange an inspection:

• your name, mobile number and email address
• whether you are in the Philippines or abroad, and, if abroad, your number with its country code
• how you would like us to reach you — a phone call, Viber, WhatsApp or Messenger — and, if you choose Messenger, your Facebook name or profile link
• the city or area where the property is
• what the roofing concern is, and when it suits you to be called
• a photo of the roof, if you choose to attach one
• if you are abroad, the name and Philippine mobile number of the person who will be at the house on the day of the inspection

We use this to contact you, schedule an inspection, and prepare a quotation. If you become a client, it becomes part of your project record.

If you give us the details of the person who will be at the house, we use them only to arrange and carry out the inspection visit with that person. Please let them know you have shared their name and number with us.

What we collect automatically on every visit

• How you reached us. If you arrive from an advertisement, a social media post or another website, the link you arrive on usually carries a tag or a click identifier from that platform, such as Facebook or TikTok. We keep those, along with the name of the website you came from — never the full address of the page you were on, which could reveal what you were searching for or reading.
• Pages viewed, through the Meta Pixel described below.

We keep the "how you reached us" information only for the duration of your visit. It is stored by your browser and discarded when you close the tab. If you submit the booking form, it is saved with your enquiry so we know which of our advertising actually reaches people.

Advertising and the Meta Pixel

This website uses the Meta Pixel, a tool provided by Meta Platforms, the company behind Facebook and Instagram. It tells Meta that a visit happened, and — if you submit the booking form — that an enquiry was made. We do not pass your name, mobile number or email address to Meta through it.

We use it to measure whether our advertising works, and to show our advertisements to people on Facebook and Instagram. Meta may also use this information for its own purposes as described in its own privacy policy. You can control how your data is used for advertising in your Facebook and Instagram account settings, and most browsers let you block these tools entirely.

Who else sees it

Your enquiry is handled in our own internal system, used by our staff to call you, schedule the inspection and prepare your quotation. We use service providers to host that system and to send email on our behalf. If you ask us to reach you on Viber, WhatsApp or Messenger, our messages to you go through that app, and the company behind it handles them under its own privacy policy. Where the law requires it, we may also disclose information to government authorities.

How long we keep it

We keep enquiry and client records for as long as we need them to serve you and to meet the record-keeping periods required of us by law, including tax and accounting rules. When a record is no longer needed for either purpose, we dispose of it securely.

Your rights under the Data Privacy Act

Under Republic Act No. 10173, the Data Privacy Act of 2012, you have the right to be informed about how your information is used, to object to its use, to see what we hold about you, to have it corrected, to have it erased or blocked in the circumstances the law allows, to be given a copy in a portable form, and to be indemnified for damage caused by inaccurate or unlawfully used information.

To exercise any of these, email admin@conradroofingservices.ph. If you are not satisfied with how we handle your request, you may bring a complaint to the National Privacy Commission at privacy.gov.ph.

Changes to this notice

If we change how we collect or use personal information, we will update this page and change the date shown at the top.